Utility Billing for Block Managers

Utility billing is one of the most time-consuming parts of running a residential block. Meter reads, supplier invoices, allocation rules, leaseholder queries and end-of-year reconciliation can swallow days every month — and the work tends to fall on the most experienced people on your team, because the consequences of getting it wrong are commercial.

We were built to take that work off your plate. As a specialist utility billing service for block managers, Utility Rebilling handles the entire utility recharge cycle — from supplier bill to resident invoice to year-end reconciliation — under your brand, and aligned to how your firm already operates.

Every invoice we issue is traceable back to a supplier cost, a meter read and an agreed allocation rule. Residents see exactly how their charge was calculated, which dramatically reduces disputes and the volume of queries that hit your inbox. RMC and RTM clients receive a clean monthly report they can present at board meetings without further work.

We understand the difference between landlord-supply costs, on-account charges and balancing adjustments — and we structure data so your client accountants and auditors can pick it up without re-formatting. Monthly summaries feed into your PMS, year-end reconciliations match supplier statements, and every charge has an audit trail back to the underlying invoice. The service charge accounts add up first time.

For agents managing a portfolio of blocks, the value compounds. You get a consistent process across every site — the same data structure, the same reports, the same allocation logic — which makes it far easier to spot anomalies, benchmark consumption and brief directors. When a block changes managing agent or moves between portfolios, the billing data goes with it cleanly.

We work alongside the major property management platforms — Qube, Propman, Re-Leased, MRI and others — feeding agreed journals back into your client account so your PMS remains the system of record for the service charge. You don't switch software, you don't retrain staff, and your clients don't see any disruption. We just take the utility leg off your team.

Our fees are fixed and disclosed up front, per unit, with no commissions from suppliers. That means the price you quote your client is the price they pay — important when service charge transparency is under more scrutiny than ever.