Utility Billing for RTM Companies

When an RTM takes over, the supplier bills land with you. Reading meters, splitting communal costs fairly across leaseholders, chasing late payers, reconciling against supplier statements — it's a sustained piece of administration that usually falls on volunteer directors with day jobs. Mistakes creep in, recovery rates slip, and the block ends up quietly subsidising costs it should have recovered. We were built to fix exactly that.

We start by reviewing your lease, the supplier setup and your current meter infrastructure, then agree a fair, defensible allocation method with the board. From that point on, every supplier invoice is processed, every leaseholder is billed in line with the agreed rule, and every payment is collected automatically — so the recovery rate stays high without anyone on the board chasing.

Invoices go out on the schedule you choose, with Direct Debit, card and bank transfer as standard. Reminders are automated, escalations are structured, and the audit trail is open to residents on request. Directors get their evenings back — and the block's cash flow improves at the same time.

Each month you receive a clean statement: supplier costs in, leaseholder charges out, payments collected, arrears outstanding. At year end we reconcile every utility account against the supplier statements, so the service charge accounts add up first time and your accountant doesn't have to rebuild anything from spreadsheets.