Utility Billing for Block Managers

Utility billing is one of the most time-consuming parts of running a residential block. The work tends to fall on your most experienced people because the consequences of getting it wrong are commercial. We take the entire utility leg off your team — supplier invoice in, resident invoice out, payment collected, reconciliation done — so they can focus on the rest of the service charge.

Every invoice is traceable back to a supplier cost, a meter read and an agreed allocation rule. Residents see how their charge was calculated, which dramatically reduces disputes — and the queries that do come through go to us, not your inbox. Your RMC and RTM clients get clean monthly reports they can present at board meetings without further work.

We understand the difference between landlord-supply costs, on-account charges and balancing adjustments — and we structure data so client accountants and auditors can pick it up without re-formatting. Year-end reconciliations match supplier statements, every charge has an audit trail, and the service charge accounts add up first time.

Invoices and resident communications can be issued in your firm's name, with our team handling the volume in the background. You retain the client relationship and the brand visibility; we provide the specialist capacity. The result is a billing service that scales with your portfolio without scaling your headcount.